Whether you are hunting for a hidden treasure in housewares, or a designer dress at a fraction of the original price, it's always fun to shop at VOA!
And all proceeds support Volunteers of America's community programs that address the issues of homelessness and poverty in Upstate NY. Shop one of our twelve (12) convenient locations and you will find better brands for less, while supporting a good cause.
Store Manager, Julie Verheyn
587 East Main St. Batavia, NY 14020
The Batavia store takes great pride in product
selection, displays and creating a unique shopping experience for each and
every customer. We
work hard to give our shoppers a little bit of everything to choose from,
including our famous better brands for less. You never know what you’ll find at
Store Manager, Patricia Johnston
4750 Lake Road Brockport, NY 14420
consider ourselves to be old-fashioned merchants who work
to put the right product in the hands of the right customer. The shopping
experience in Brockport always includes excellent merchandise, a clean, well
displayed store, and the highest level of customer service. Our employees make
everyone feel welcome and appreciated as we strive to support the goals of
Volunteers of America.
Store Manager, Kristin Broomfield
39 Eastern Blvd. Canandaigua, NY 14424
don’t get any better than at our Canandaigua store. Get a great deal on a patio
set for summer entertaining and a designer handbag in the same trip. Need a
last minute item for the cottage? We have the best display of home furnishings
at the best prices around!
Store Manager, Derrick Brown
821 Culver Road Rochester, NY 14609
Culver team knows that coming to work every day means helping people in the
Rochester community rise above poverty…one pair of “cute” shoes at a time. Our
stores are full of designer brands – at bargain prices – and all of the
proceeds go to fund the programs that Volunteers of America support in the
community we call “home.”
Store Manager, Patty Crowley
700 Sullivan St. Elmira, NY 14901
are an extended neighborhood family store; an eclectic mix of customers,
employees and products. A community onto its own, where you will not only know
the staff but see your neighbors as well, we will notice if you haven’t been in
for a while and we are always glad to serve you.
Store Manager, Kim Taylor
825 Fairport Road East Rochester, NY 14445
Our store is unique because
of our layout. Our clothing is separate from our hard goods & furniture.
It’s like two stores in one. Our processing area is completely open to the
customers giving them a chance to see what we do with the donations they bring.
Customers can expect a clean and organized store that is bright and inviting. Plus,
it’s always nice to find a bargain.
Store Manager, Christopher Herman
400 Jefferson Road Rochester, NY 14623
Visit our store for a great selection of clothing, but especially home decor and furniture. Come see our dining room table sets arranged with place settings so you feel like you're at home. Customers have a lot of space to shop and enjoy the great merchandise.
Store Manager, Larry Lyautey
214 Lake Ave. Rochester, NY 14608
Lake store has it all. Whether you are furnishing an apartment in the
Southwedge or Park Ave or returning to the city for loft living, the Lake store
is the place to stop and shop. Convenient and accessible, this is the vintage
destination for the trendy shopper.
Lake Avenue Outlet,
Store Manager, Mike Bell
214 Lake Ave. Rochester, NY 14608 (behind the Lake Avenue store)
Customers at the Outlet
Store have come to expect friendly service and a variety of low cost items that
serve everyone's needs. The outlet is truly a bargain paradise. Hunt through
the tables and tables of clothing at rock-bottom prices and you’re sure to find
the deal of a lifetime!
Store Manager, Lance Noyes
3778 Rt.31 Palmyra, NY 14522
are a store conveniently located on Route 31 in Palmyra, for
those in Wayne County or 10-15+ minutes east of Rochester. This store has
something for everyone including furniture, house wares, linens, and tax-free
clothing (no state or county tax on clothing and accessories). Skip the trip to
the mall and save time, money and gas by shopping our gently used clothing that
includes designer name brands.
Store Manager, Joan Bumbacher
461 N. Main St. Warsaw, NY 14569
and experience the warm hospitality and great selection at our Warsaw store! We
have something for everyone including better brand clothing, housewares, shoes,
domestics and more! No more trips to the next town over. Enjoy convenient
shopping while supporting your community.
Store Manager, Kathy Kern
827 Ridge Road Webster, NY 14580
is small but mighty! Our customer surveys consistently tell us we
are the best kept secret in Webster and their favorite resale shop in
Rochester. We have a well edited, boutique-like presentation highlighting
better brands. If your passion is designer shoes, handbags and jewelry this is
the place to save!
Internet Sales Department
The Internet Sales Department guarantees that the special and valuable items donated to the VOA are placed in the international marketplace of eBay. Some large and unusual or hard-to-sell items are listed on Craigslist.
We ship hundreds of items worldwide every month, but about 10% of our sales are Rochester area residents buying online and picking up at one of our retail stores.
We also sell books, video games,CDs and DVDs on five sites: eBay, Half.com, Amazon, Alibris and Biblio.com
Our eBay user ID is "voawny".
Call (585) 647-1150 to schedule a donation pickup in Monroe and surrounding counties
We have the honor to speak with our donors on a daily basis. Our goal is to provide them with exceptional customer service, ensuring that their pick-ups are scheduled in a timely, efficient manor and that we are keeping them informed of how their donations support the 6,000 individuals we serve each year.
The Volunteers of America Warehouse Team has trained professional drivers ready and waiting to collect your gently used items for resale within your same community. All proceeds from these sales also go back into our community helping the children and families here. The pickup is free and the items are a tax write off with our donation slips. We thank you for your generosity and look forward to continued support to our community.