Mission and Shared Values
AGENCY'S MISSION
Our mission is to enable people in our community to break the cycle of poverty and reach their full potential.
AGENCY'S SHARED VALUES
At Volunteers of America Western New York our shared values reflect our commitment to the organization, its mission, and the people and communities we serve.
Compassion
We show compassion toward our clients, customers and co-workers through an awareness of individual needs and circumstances by exercising kindness and empathy.
Respect
We uphold individual dignity, value diversity and recognize that we are richer and stronger because of our individual differences.
Integrity
We are guided by our code of ethical conduct centered on the principles of honesty, truth, credibility and trust. We are accountable for our actions and follow through on our commitments.
Teamwork
We work together as a team and utilize the strengths and abilities of our co-workers, openly sharing information and ideas to achieve common objectives.
Excellence
We set high standards for ourselves, seek continuous improvement in all that we do, and perform our jobs with the highest quality possible.